System Announcements

• Upcoming Maintenance for March 2014 (Friday, March 7, 2014)
  

  Blackboard:

  • Sunday, March 9th (5AM - 6AM Eastern) - Blackboard Services will be restarted
    You may be disconnected and need to log in again during that time period.

  
  

  Other:

  
  

  • VoiceThread maintenance planned for  Saturday, March 8th (9AM - 11AM Eastern)
    Brief downtime is expected.

  
  

  • Turnitin maintenance scheduled for Saturday, March 15th (10AM - 3PM Eastern)
    All Turnitin services and related websites (Turnitin, OriginalityCheck, GradeMark, PeerMark, Turnitin for Admissions, WriteCheck, and iThenticate) may be unavailable for use during scheduled maintenance times. 

  
  

  •  MSE Library Ares 4.3 E-Reserves Upgrade planned Friday, March 21st (9AM - 11AM Eastern)

  
  

  • Panopto hosted servers will be unavailable on Saturday, March 22nd (8PM to 11PM Eastern)
    During this time, you will not be able to access recordings on your server.  Any attempts to upload from recorder clients will result in a "Server unable to connect" message.  You will be able to record offline and upload later.
• Internet Explorer Security Update Causes IE11 to Crash when an Instructor Accesses a Blackboard Learn Course (Wednesday, February 12, 2014)
  

  Microsoft recently released a security update for Internet Explorer 11 
  
  http://support.microsoft.com/kb/2909921 
  
  MS14-010: Cumulative security update for Internet Explorer: February 11, 2014 
  
  We're now hearing from other Blackboard Institutions that with the most recent update, users are getting the error "Internet Explorer has stopped working"  when they try to access Blackboard (9.1SP11 or later). 

  Workaround:

  We've been able to replicate the issue, and find that removing the security update KB2909921 will restore functionality. 

  More information and steps to remove the security update can be found here.
  
  Note: Internet Explorer 11 is not a certified browser to use with our version of Blackboard (9.1SP13).  Please refer to our Supported Browsers page (http://help.sset.jhu.edu/x/IoCl).

  ---

  You can find our Known Issues at http://help.sset.jhu.edu/x/G4C7

  
  
• Phishing emails appearing to come from Blackboard (Tuesday, September 3, 2013)
  

  Phishing scams use fraudulent emails to get users to reveal confidential information. Such emails usually look like they come from a legitimate organization such as Blackboard but contain links to illegitimate sites.

  Blackboard has become aware of a mass phishing scam targeting customers using Blackboard Learn. To be clear, Blackboard Learn has not been hacked -- these are emails sent directly from a spammer to emails it may have harvested by spidering the institution's websites for email addresses.

  For more information see: http://help.sset.jhu.edu/x/GoBpAQ

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