We’ve seen an increase in Blackboard login issues since Tuesday (Dec 3, 2019) when the JH Enterprise Login changed to Microsoft.
A couple of things we would recommend:
1) If you are seeing a 400 error, please completely clear your browser’s history, cache and cookies FOR ALL TIME.
2) Make sure you are logging in with the JHEDID@jh.edu (and not @jhu.edu or some other email).
Phishing scams use fraudulent emails to get users to reveal confidential information. Such emails usually look like they come from a legitimate organization such as Blackboard but contain links to illegitimate sites.
Blackboard has become aware of a mass phishing scam targeting customers using Blackboard Learn. To be clear, Blackboard Learn has not been hacked -- these are emails sent directly from a spammer to emails it may have harvested by spidering the institution's websites for email addresses.
Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.