General Course Resources


This course may use Zoom to facilitate weekly, synchronous office hours, student presentations, or group projects.

For more information regarding Zoom, please see our Zoom Quick Start Guide.

Blackboard Course Email

Your JHU Office 365 email account, which is your official JHU email address, is also the only address used for Blackboard course notifications and communications.

You must activate your JHU Office 365 email address. You can activate your email address by following these instructions. You can also forward your JHU email to another address by using this step-by-step guide.

Online Student Orientation

All new online students are automatically enrolled in the online orientation course in Blackboard and are welcome to revisit it at any time.  Select the Online Student Orientation from your list of courses to review it again.

Technical Support Resources

Help Desk

General technical support for Blackboard and other learning technologies is available through the EP Support site. The site includes helpful resources, guides, and information on many of the learning technologies used to support your courses. If you are unable to find the answer to your question in the FAQs, please contact our support staff by emailing us at


If you have any trouble with your JHED ID and Password, or logging in, please contact the IT @ Hopkins Help Desk at 410.516.HELP(4357).

General Course Technical Requirements

Please refer to the IT@JH list of supported browsers and operating systems for a general listing of all the course technical requirements.

Blackboard Help Documentation

Blackboard provides a collection of student resources on using Blackboard.

Student Support Services

A variety of services are available to aid students in their studies. A listing of the services provided to students can be found here:

Writing Assistance

For students who require assistance with writing, the Writing Center is available.

Services for Students with Disabilities

Students with disabilities who require accommodations should contact accessibility services.

For questions or concerns regarding University-wide disability issues, contact the Office of Student Disability Services.