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System Announcements

  • Internet Explorer Security Update Causes IE11 to Crash when an Instructor Accesses a Blackboard Learn Course (Wednesday, February 12, 2014)

    Microsoft recently released a security update for Internet Explorer 11 

    http://support.microsoft.com/kb/2909921 

    MS14-010: Cumulative security update for Internet Explorer: February 11, 2014 

    We're now hearing from other Blackboard Institutions that with the most recent update, users are getting the error "Internet Explorer has stopped working"  when they try to access Blackboard (9.1SP11 or later). 

    Workaround:

    We've been able to replicate the issue, and find that removing the security update KB2909921 will restore functionality. 

    More information and steps to remove the security update can be found here.

    Note: Internet Explorer 11 is not a certified browser to use with our version of Blackboard (9.1SP13).  Please refer to our Supported Browsers page (http://help.sset.jhu.edu/x/IoCl).


    You can find our Known Issues at http://help.sset.jhu.edu/x/G4C7


  • Phishing emails appearing to come from Blackboard (Tuesday, September 3, 2013)

    Phishing scams use fraudulent emails to get users to reveal confidential information. Such emails usually look like they come from a legitimate organization such as Blackboard but contain links to illegitimate sites.

    Blackboard has become aware of a mass phishing scam targeting customers using Blackboard Learn. To be clear, Blackboard Learn has not been hacked -- these are emails sent directly from a spammer to emails it may have harvested by spidering the institution's websites for email addresses.

    For more information see: http://help.sset.jhu.edu/x/GoBpAQ


Blackboard Learn
Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.